St Stephens Hospital is one of the oldest multispeciality hospitals in Delhi with a long tradition of charity, and quality care that keeps uo with the times. The brochure developed for the hospital on its
120th anniversary, celebrates this spirit.

Text Excerpts:

The healing touch is as much about care, as it is about cure.

One hundred and twenty years old. A vision that is still as good as new.

Long before the streets and alleyways of Old Delhi were as crowded as they are today, a small but trusted landmark stood proud in the area of Chandni Chowk. The St Stephens Hospital. A humble mission that had its beginnings on the banks of the river Yamuna where Mrs Priscilla Winter began her work among women in purdah. Though not a medical professional herself, she guided the medical care for these women with her indomitable spirit of service, and it was through her inspiration that the hospital was founded in 1885.
In a matter of years, the vision to respond to the increasing health needs of the area, saw the hospital expand its scope and operations, move to its current location in Tis Hazari, grow to be the largest non-governmental hospital in Delhi, and even more significantly, became one of the most trusted names in quality health care.
Small wonder, if you consider that compassion has always been the philosophical cornerstone of St Stephens Hospital, for a hundred and twenty years in the past, and for all times to come.

Often the light isn’t at the end of the tunnel, it burns within us.

The inspiration: What does it take to transform a small maternity centre into a full-fledged multi-disciplinary hospital? Vision, conviction and the dedication of generations of medical and non-medical people following in the footsteps of Jenny Muller, Alice Wilkinson, Ruth Roseveare, Eileen Morris, the tireless Lucy Oomen ably supported by Savitri Kavan, among countless others. Dr Lucy Oomen, a famed obstetrician and one of the most popular doctors of the capital in her time, was the first Indian Medical Director of St Stephens Hospital who, leading by example, spearheaded its spectacular expansion, modernisation, training facilities, community health care and patient welfare programmes. A legacy that was complemented by the research and educational endeavours initiated by Former Director, Dr J Jacob.
The manifestation: St Stephens Hospital has today become a hospital with over 600 beds, offering treatment and care in Anaesthesiology, Cardiology, Cardiothoracic Surgery, Dentistry, Dermatology, Ear, Nose and Throat, Endocrinology, General Medicine, General Surgery, Gynaecology, Haematology, Neonatology, Nephrology, Neurology, Neurosurgery, Obstetrics, Oncology, Ophthalmology, Orthopaedics, Paediatric Surgery, Paediatrics, Plastic Surgery, Physical Medicine and Rehabilitation, Psychiatry, Respiratory Diseases, Rheumatology and Urology, among others. In addition, are the full spectrum of medical services, including a sophisticated laboratory with a 24-hour blood bank, radiology, other diagnostic facilities and an artificial limb centre, for patients with a wide range of ailments and needs.
And in doing so, St Stephens Hospital has become a part of the lives of the people of Delhi, sharing their joy and sorrow, and bringing health and hope in place of pain and darkness.

Every life is too precious to be forsaken even for a single moment.

In an age of increasing commercialisation of medical and healthcare facilities, St Stephens Hospital continues to hold dear that age-old spirit of service and harmonise it with the spirit of excellence.
Excellence in standards. Today, the state-of-the-art facilities and procedures offered at St Stephens Hospital range from joint replacement, laparoscopy, cardiac, neuro and other surgeries, to interventional cardiology, IVF and kidney transplant units. Alongside, are ICUs for different specialities, the latest diagnostic technologies, and centralised hospital information management comparable to the best in the country. And the medical expertise of highly qualified and committed personnel, that are the envy of most. Together they ensure that while the means of the hospital and its clientele may be modest, its aspirations and standards are anything but. In fact, the hospital has today earned an (International Standards Organisation) ISO certification – EMS, OHSMS and QMS – for its management of the environment, occupational safety and quality of healthcare.
Excellence in knowledge. St Stephens Hospital believes that just working with the best talents today are not enough, it is important to produce the best professionals for the future. Hence, another integral part of the activities of the hospital since its inception has been education, training and skill development. Today, the hospital offers a General Nursing course, Post Graduate medical programmes in 12 disciplines and 6 courses for Allied Health Professionals. Besides these, are the periodic seminars, conferences and workshops that help keep the teams in various departments updated with the latest developments in their fields.
For at St Stephens, the belief stands firm that every life is precious, every moment is critical, and every touch has the power to heal.

Opening the doors of the best medical attention, to those who need it most.

One hundred and twenty years after it was first set up, the ailing and the needy continue to arrive at Delhi’s largest non-governmental hospital, confident that none shall be turned away, and more importantly, that none shall receive second class treatment, irrespective of their ability or inability to pay.
Initiatives in charity: At St Stephens Hospital, the effort to make the best medical attention available to all has many dimensions. 70% of the beds are subsidised. Deserving cases receive completely free treatment. The hospital offers free treatment for patients with post-polio paralysis, free medical care for orphans and inmates of several non-governmental organisations, and conducts free eye camps. In 2004, for instance, over 7000 free eye surgeries were carried out, about 1.4 lakh outpatients received treatment in the free OPD and more than 13% of the total income of the hospital was committed for charitable causes.
Initiatives in patient welfare: At St Stephens Hospital, the Patient’s Welfare Society, a voluntary effort of former patients and well-wishers has been hard at work for the last three decades. A group of women, they lend a helping hand by assisting patients to complete formalities, receive attention from appropriate doctors and staff, and are active fund raisers who help the hospital open its doors, and its heart, to more and more people in dire need of medical care.

Creating a healthy environment is one more step towards creating healthy world.

At St Stephens Hospital, care for the environment is a way of life that seeks to respect Mother Nature, to conserve her resources and nurture a culture of caring.
Inside the hospital, high standards of hygiene are matched by meticulous waste segregation and management in all the departments. In fact, St Stephens Hospital is today considered a model hospital for the disposal of bio-hazardous waste by both, the Delhi Pollution Control Board and the World Health Organisation (WHO). A commitment that is matched by constant upgradation and changes in systems in order to rationalise power consumption and minimise wastage.
On the outside of the hospital, the buildings are surrounded by carefully cultivated gardens and a bountiful spread of seasonal flowers that help alleviate the depressed mood  of patients and relatives coming to the hospital. In fact, the gardening team at St Stephens Hospital takes pride in its greenhouse with its rare and exotic plants and a collection of greens that invariably steal the show at every competition in town.
Together, they offer a stress-free and pleasing environment for healing.

Reaching out with more than just medication: Compassion for the community.

From the very start, St Stephens Hospital has believed that its concern for the health of the community cannot be limited within the confines of the hospital. As the legend goes, one day, during her rounds of the hospital construction area, Dr Lucy Oomen saw a small boy with a running nose, playing in the dirt. She stopped, picked up the child, cleaned his nose and washed his face. But she did not stop there. She immediately went to the slum where the child stayed, scolded the mother for leaving the child unattended, and then instructed the contractor to start a crèche for children of the workers. Subsequently, she started the community healthcare of the hospital in 1983. Today, this is grown to be one of the best community outreach programmes of the city.
Efforts in community outreach: With extension work in resettlement colonies, women’s cooperatives, Self-Help Groups, Mother-to-Mother Interactions and Bal Panchayats, St Stephens Hospital is working to go far beyond mere health and nutrition, to help communities achieve new standards of social empowerment. Responding to the medical, social and economic needs of 80,000 people in the urban slum of Sundar Nagari, and more than 25,000 people in ten villages of Gurgaon. A fitting tribute to the father of the nation, Mahatma Gandhi, who said so memorably, that ‘India breathes in villages’.

One hundred and twenty years. One day in the life of humanity.

One hundred and twenty years after its inception, St Stephens Hospital knows that its work has barely begun. Plans for the future include starting a full-fledged Cancer unit with a Nuclear Medicine Laboratory, and other such technological advances as are required to sustain and surpass the standards the hospital has come to stand for. St Stephens Hospital also plans to expand its educational endeavours to include a Nursing College and Medical College. At the same time, the hospital is reaching out to help newer communities in the spirit of humanity. For at St Stephens Hospital, we believe that there may be a limit to cure, but there is no limit to care.



assignment 120 year memorial brochure
design ajai zharotia
pages 24